93okl Terms and Conditions

1. Definitions and Introduction

This Terms and Conditions document forms a legally binding agreement between 93okl ("Platform", "we", "us") and the user of this platform ("you", "member"). 93okl is a digital gaming platform operated for the online gaming community in Bangladesh, offering cricket betting, slot games, casino games, and other entertainment gaming services.

By accessing this platform, registering an account, or using any of our services, you acknowledge that you have fully read, understood, and agreed to these terms and conditions. If you do not agree with these terms, please refrain from using this platform.

2. Account Registration

Creating a valid personal account is required to use services on 93okl. The following conditions apply at the time of account registration:

• Each individual may open only one account. Opening multiple accounts is strictly prohibited and may result in account termination.
• All information provided during registration — name, date of birth, phone number, email address — must be accurate and truthful.
• It is your responsibility to keep your account login details (password and PIN) confidential. 93okl will not be liable for any consequences arising from sharing this information with a third party.
• If you become aware that unauthorized access to your account has occurred, notify our support team immediately.
• An account is entirely personal — it is non-transferable and may not be operated on behalf of another person.

2.1 Identity Verification

93okl may request a National ID (NID), passport, or other government-issued document at any time to verify a member's identity. Withdrawals may be temporarily suspended until the verification process is complete. This is a necessary step to prevent fraud and money laundering.

3. Age Verification and Eligibility

You must be at least 21 years of age to open an account and play games on 93okl. The use of any service on this platform is entirely prohibited for minors.

• We may request proof of age at any time.
• Providing a false age will result in immediate account termination and all associated balances may be forfeited.
• A note to parents: please take the necessary steps to ensure your child cannot access this platform.

4. Deposits and Withdrawals

4.1 Deposits

The minimum deposit amount on 93okl is ৳100. We support the following payment methods: bKash, Nagad, Rocket, and bank transfer.

• Deposits must be made from a payment account registered in the member's own name.
• Deposits from third-party accounts will not be accepted, and suspicious transactions will be subject to investigation.
• The deposit amount must be within the limits of the applicable payment gateway.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes of approval.

• Withdrawals will be made to the same payment method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• Withdrawals may be temporarily restricted if the wagering requirements of an active bonus have not been met.
• 93okl reserves the right to request additional verification for unusual or suspicious transactions.

5. Bonuses and Promotions

93okl offers various bonuses and promotional offers. Each offer has its own terms, but the following general rules apply in all cases:

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to a maximum of ৳5,000. To receive this bonus:

• A wagering requirement of 15 times (15x) the bonus must be met.
• The bonus balance cannot be withdrawn before the wagering requirement is fulfilled.
• The welcome bonus applies only once per account.
• If evidence of bonus abuse is found, the bonus and associated winnings may be cancelled.

5.2 VIP and Cashback Program

Active members can participate in our five-tier VIP program: Bronze, Silver, Gold, Platinum, and Diamond. Reaching higher tiers makes it possible to earn weekly cashback of up to 1.0%. VIP tiers and benefits may be changed at any time at the platform's discretion.

5.3 General Bonus Rules

• 93okl reserves the right to cancel any bonus if any irregularity in earning or using it is detected.
• Attempting to earn bonuses using multiple accounts or different identities will be treated as fraud.
• In any dispute related to bonuses, the decision of 93okl will be considered final.

6. Gaming Rules

All games available on 93okl — slots, casino, cricket betting, and others — are governed by the following general rules:

• The outcome of all games is determined by a certified Random Number Generator (RNG), which is fair and impartial.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is interrupted due to a technical error, 93okl reserves the right to void the result of that game and refund the bet amount.
• 93okl will not be liable for bets lost due to internet disconnection.
• For cricket and sports betting, official match results will be considered final.

6.1 Betting Limits

Minimum and maximum betting limits are set for each game or market. These limits are clearly displayed in the game interface. 93okl reserves the right to adjust betting limits in high-risk situations.

7. Prohibited Activities

Involvement in any of the following activities will result in immediate account termination and legal action may be taken if necessary:

• Exploiting system vulnerabilities or software errors to gain an unfair advantage.
• Using bots, automated software, or artificial intelligence to operate games.
• Conducting transactions through money laundering or illegal funds.
• Attempting to gain unauthorized access to another member's account.
• Operating multiple accounts for the purpose of abusing the bonus system.
• Engaging in fraudulent behavior toward other members of the platform.
• Attempting to fix matches or artificially influence the outcome of any sports event.

8. Account Suspension and Termination

93okl reserves the right to temporarily suspend or permanently terminate an account in the following circumstances:

• A violation of these terms and conditions occurs.
• Failure to complete identity verification or providing false information.
• A suspicious or unusual transaction pattern is detected.
• To ensure the security of the account for safety reasons.
• At the member's own request.

Upon account termination, the valid balance (excluding bonuses) is generally refunded, though it may be held during an ongoing investigation. Members may also request to close their account at any time.

9. Privacy and Security

93okl places the highest importance on protecting members' personal information. Detailed information on how we collect and use data can be found on our Privacy Policy page.

• All transactions and personal information are secured through SSL encryption.
• Member information is not sold to any third party.
• Information may be shared with regulatory authorities where legally required.
• Payment information is never stored directly on our servers.

10. Responsible Gaming

93okl believes that gaming is an entertainment activity and should be enjoyed responsibly. We advise members to keep the following in mind:

• Only wager an amount that, if lost, will not affect your financial wellbeing.
• Do not treat gaming as a source of income.
• Set limits to control the amount and time you spend on gaming.
• Avoid playing games when you are under mental or financial stress.

If you feel that gaming is having a negative impact on your daily life, please contact our support team. For more information on responsible gaming, visit our Responsible Gaming page.

11. Limitation of Liability

93okl will not be liable for the following:

• Losses caused by internet disconnection or server errors.
• Issues caused by third-party software or game providers.
• Losses resulting from a member's own negligence or incorrect information.
• Unforeseen technical issues beyond 93okl's control.

In any claim, 93okl's maximum liability will be limited to the amount deposited by the member.

12. Changes to Terms

93okl reserves the right to amend, change, or update these terms and conditions at any time. In the event of changes:

• The update date on this page will be changed.
• For significant changes, members may be notified via their registered email or through platform notifications.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

Members are therefore advised to visit this page regularly and stay updated on the latest terms and conditions.

13. Contact and Complaints

If you have any questions or complaints about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Available 24 hours, 7 days a week

After submitting a complaint, our team will respond as quickly as possible. Some complex matters may take time to investigate, but every complaint is treated seriously by us.

For information on responsible gaming, visit our Responsible Gaming page, and for general inquiries visit our FAQ page.