93okl Privacy Policy
Your personal information is completely safe with us. In this policy we explain in detail — what data is collected, how it is used, and how you can stay in control.
Introduction and Scope
93okl ("we", "our") operates a safe and reliable platform for online gaming users in Bangladesh. This Privacy Policy describes what information we collect, how we use it, and how we keep it secure when you use our website 93okl.cam, register an account, or use any of our services.
By using our platform you are considered to have given your consent to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services and contact our support team for any questions.
This Privacy Policy applies to the following:
- Visiting and using the 93okl.cam website
- Creating and managing an account
- Making financial transactions via bKash, Nagad, Rocket, or bank transfer
- Playing games and placing bets
- Contacting our support team via live chat or email
- Participating in promotional offers or bonuses
What Information We Collect
We collect only the information that is necessary to operate our services, ensure security, and improve your experience. The types of information are described below:
2.1 Information You Provide Directly
Information you provide yourself when you create an account on our platform or contact us:
- Full name and date of birth (for age verification — only users aged 21 and above are permitted)
- Valid email address
- Password (stored in encrypted form — never readable in plain text)
- Payment information: bKash / Nagad / Rocket number or bank account details
- National ID or passport information for identity verification (KYC)
- Content of messages sent via live chat or email
2.2 Automatically Collected Information
The following information may be collected automatically when you use our site:
- IP address and device identifier
- Browser type and operating system
- Date, time, and duration of visit (BST, UTC+6)
- Page views and click-through data
- Information obtained from cookies and similar tracking technologies
- Gaming activity: bet amounts, game history, win and loss records
Important Note
We never store your full payment card number or bank PIN. We use SSL encryption and secure payment gateways to protect all financial transactions.
Purpose of Data Use
93okl uses your information strictly for defined purposes. We never sell your data to third parties without your consent.
Account and Service Management
For creating and verifying your account, managing login sessions, and recording gaming activity.
Processing Financial Transactions
To confirm deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
Security and Fraud Prevention
To detect suspicious activity, keep accounts secure, and block unauthorized access.
Providing Customer Support
To properly resolve your complaints, questions, and support requests.
Service Improvement and Analytics
To improve the user experience and monitor platform performance.
Promotions and Bonus Management
To verify eligibility for and distribute welcome bonuses, cashback, and other offers.
Information Sharing and Disclosure
93okl does not sell, rent, or exchange your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and approved banking partners.
- Technology service providers: Contracted partners for hosting, security, and analytics services — they may only use the information for their specific tasks.
- Legal obligations: To the relevant authorities in cases of court orders, lawful investigations, or other legal requirements.
- Fraud prevention: With approved security partners to detect fraudulent activity.
- Business transfer: In the event of a merger or acquisition, you will be notified in advance.
All third-party partners are bound by strict confidentiality agreements (NDA) and are required to use information only for specific purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your user experience. The types of cookies we use are described below:
| Cookie Type | Purpose | Retention Period |
|---|---|---|
| Essential Cookies | Login sessions, security tokens, form protection | Until end of session |
| Functional Cookies | Remembering language preferences and account settings | 30 days |
| Analytics Cookies | Page visit statistics and user behavior analysis | 90 days |
| Security Cookies | Fraud detection and prevention of unauthorized access | 7 days |
You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some services to not function properly.
Data Security Measures
93okl applies industry-leading technologies and practices to protect your personal information. Our security framework includes:
SSL/TLS Encryption
256-bit SSL encryption for all data transfers.
Firewall Protection
Advanced firewall and DDoS prevention systems.
Two-Factor Authentication
An additional security layer for account access.
Secure Database
Data stored on encrypted servers with regular backups.
Please note that no method of data transmission over the internet or electronic storage is completely 100% secure. While we follow industry best practices, we will notify you promptly in the event of any security breach.
Your Data Rights
You have important rights over your personal information. 93okl fully supports these rights:
Right to Access
You have the right to see what information we hold about you and to receive a copy. We will provide the information within 30 days of your request.
Right to Correction
If any information we hold about you is incorrect or incomplete, you may request that it be corrected. We will update it as soon as possible.
Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be limited, particularly if you dispute the accuracy of the data.
Right to Data Portability
You may request your personal information in a structured, commonly used, and machine-readable format.
Right to Object
You have the right to object to processing for marketing purposes or certain types of processing. We will respect your request.
To exercise these rights, please contact our support team. We will consider your request with the highest priority and take action in accordance with applicable laws and regulations.
Data Retention Period
We retain your personal information only for as long as necessary. Information is kept according to the following guidelines:
Once the retention period ends, we securely delete or anonymize the information. However, relevant information may be retained for a longer period during ongoing legal proceedings.
Protection of Minors
93okl is for individuals aged 21 and above only. Our platform does not intentionally collect any information from persons under the age of 21.
We verify age at registration, and if any account holder is found to be under 21, we will immediately:
- Permanently close the account in question
- Securely delete all personal information that was collected
- Take appropriate action regarding any transactions that may have occurred, in accordance with applicable rules
If you believe that a minor is using our platform, please notify us immediately.
Policy Changes and Updates
93okl may update this privacy policy from time to time. Before any changes take effect, we will notify you in the following ways:
- Displaying a clear notice on the main page of the website
- Sending a message to your registered email address
- Changing the "Last Updated" date at the top of this page
For significant changes, we will notify you at least 30 days before the change takes effect. Continuing to use the platform after the new policy takes effect will be considered your agreement to the updated policy.
We keep previous versions of our policies in an archive. If you wish to view any earlier version, you may contact our support team.
Contact Us
For any questions or concerns about this privacy policy, or to exercise your data rights, please contact our privacy team.
Send all privacy-related requests to:
You can also reach us via 24/7 live chat — get direct support in Bengali.
We generally process requests on business days. For complex matters, we aim to provide a full response within 30 days.